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Microsoft Recalls AC Power Cords for Surface Pro Devices Due to Fire, Shock Hazards

February 8, 2016

This recall involves AC power cords sold with Microsoft Surface Pro, Surface Pro 2 and Surface Pro 3 computers before March 15, 2015. Surface Pro and Surface Pro 2 devices have a black case with the product name on the back of the device toward the bottom. Surface Pro 3 computers have a silver case with “Windows 8 Pro” on the back of the device under the kickstand. This recall also involves accessory power supply units that include an AC power cord sold separately before March 15, 2015. The recalled power cords do not have a 1/8-inch sleeve on the cord on the end that connects to the power supply.

Specific model numbers for the recalled product are listed on the CPSC website.

If you require additional information or have any questions, please contact one of our subrogation attorneys.

CONSUMER PRODUCT SAFETY COMMISSION